
Problem Possible cause and remedy
comes on.
• The cookware is incorrect. Use the correct cookware.
• There is no cookware on the cooking zone. Put cookware on the cook-
ing zone.
• The diameter of the bottom of the cookware is too small for the cooking
zone. Use the correct cookware.
and a number come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some time. Discon-
nect the fuse from the electrical system of the house. Connect again. If
comes on again, speak to the Service Centre.
and come on.
Bright sunlight or other too strong light shines on the control panel.
Shade the control panel for a short time, for example with a hand. An acous-
tic signal sounds and the appliance deactivates. Activate the appliance again.
comes on.
The cookware boiled dry or you used incorrect cookware. Overheating pro-
tection for the cooking zone operates. The automatic switch-off operates.
Deactivate the appliance. Remove the hot cookware. After approximately
30 seconds activate the cooking zone again.
disappears. The residu-
al heat indicator can stay on. Cool down the cookware and make sure that
it is correct for the appliance. Refer to the section "Cookware for the induc-
tion cooking zone".
If you tried the above solutions and cannot repair the
problem, speak to your dealer or the customer service.
Give the data from the rating plate, three digit letter,
code for the glass ceramic (it is in the corner of the
glass surface) and an error message that comes on.
Make sure, you operated the appliance correctly. If not
the servicing by a customer service technician or dealer
will not be free of charge, also during the warranty peri-
od. The instructions about the customer service and con-
ditions of guarantee are in the guarantee booklet.
Environment concerns
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of
electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent
potential negative consequences for the environment
and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more
detailed information about recycling of this product,
please contact your local council, your household waste
disposal service or the shop where you purchased the
product.
Packaging material
The packaging materials are friendly to the envi-
ronment and can be recycled. The plastic compo-
nents are identified by marking: >PE<,>PS<, etc. Dis-
card the packaging materials as household waste at the
waste disposal facilities in your municipality.
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