
Problem Possible cause and remedy
A sound oper-
ates and ap-
pliance starts
and stops
again. After 5
seconds one
more sound
operates.
You covered . Uncover the sensor field.
comes on
• The automatic switch-off operates. Stop the appliance and start it again.
• Overheating protection for the cooking zone operates. Switch off the cooking zone. Switch on
the cooking zone again.
comes on
• No cookware on the cooking zone. Put cookware on the cooking zone.
• Not correct cookware. Use the correct cookware.
• The diameter of the bottom of the cookware is too small for the cooking zone. Move cookware
to a smaller cooking zone.
and num-
ber come on.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some time. Disconnect the fuse from the
electrical system of the house. Connect again. If
comes on again, speak to the after sales
service.
comes
on
There is an error in the appliance, because a cookware boils dry or you use not correct cook-
ware. Overheating protection for the cooking zone operates. The automatic switch-off operates.
Switch off the appliance. Remove the hot cookware. After approximately 30 seconds switch on
the cooking zone again.
should disappear, residual heat indicator can stay. Cool down the
cookware and check it with the section Cookware for the induction cooking zone.
If you tried the above solutions and cannot repair the
problem, speak to your dealer or the Customer Care
Department. Give the data from the rating plate, three-
digit-letter code for the glass ceramic (it is in the corner
of the cooking surface) and an error message that
comes on.
If you operated the appliance incorrectly, the servicing
by a customer service technician or dealer will not be
free of charge, even during the warranty period. The in-
structions about the customer service and conditions of
guarantee are in the guarantee booklet.
Environment concerns
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of
electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent
potential negative consequences for the environment
and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more
detailed information about recycling of this product,
please contact your local council, your household waste
disposal service or the shop where you purchased the
product.
Packaging material
The packaging materials are friendly to the envi-
ronment and can be recycled. The plastic compo-
nents are identified by marking: >PE<,>PS<, etc. Dis-
card the packaging materials as household waste at the
waste disposal facilities in your municipality.
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